Privacy Policy

Who we are

Our website address is: https://www.james-henderson.com.

What personal data we collect and why we collect it

Contact forms

If you leave a message using our contact form your Name, Email Address, Telephone number and Message will be stored on record until the question is answered as well as being sent to our main email account.

Should you wish to have your data removed or want to know what information we hold regarding your interactions please send us an email.

Cookies

We do not store or collect cookies on our site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We do our best to minimize or restrict where possible data travelling off site.

Analytics

Analytics are gathered to help us improve site performance and see visitor statistics etc and the non identifiable data is kept with Google Analytics and JetPack.

Who we share your data with

We don’t directly share your data with anyone other than indirect sources mentioned in this document such as Google etc that store non identifable visitor statistics.

How long we retain your data

We only retain contact form submission data for as long as needed to respond or finish communication.

What rights you have over your data

If you have data on this site you can request to receive an exported file we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Contact form submissions may be checked through an automated spam detection service.

Your contact information

For any GDPR or data related enquieries please email James@James-Henderson.com

Additional information

How we protect your data

We ensure all data is secured safely from a software, hardware and a physical location perspective.

What data breach procedures we have in place

Should our data be compromised we will email all customers to inform them of when it occured and any potential data that could be accessed.

What third parties we receive data from

We don’t receive data from any 3rd parties other than direct communication and form submissions from site users.

What automated decision making and/or profiling we do with user data

No automated decision making or profiling is conducted with user data.