Instant IT Support
If you have been instructed to start an instant remote support session please click the link below and enter in your Name & Email address then follow the instructions on screen:
You may be prompted to download/run and or allow the software, if so please say yes/allow or trust on any windows or prompts that appear.
!!!Please ensure that all your files are saved before proceeding and close down any confidential information that is open on screen!!!
Unattended IT Support
Finally if you have been asked to install the unattended remote support software please use the links below to download the compressed (zipped) installers. Once downloaded please open the .zip file and run the application inside and it will automatically install my remote support service on your machine:
Primary Windows: Go To Assist
Alternative Windows: Team Viewer
Primary Apple Mac: Go To Assist
Alternative Mac: Team Viewer